Desktop Element doesn't launch after the update #29385
Labels
O-Uncommon
Most users are unlikely to come across this or unexpected workflow
S-Critical
Prevents work, causes data loss and/or has no workaround
T-Defect
Steps to reproduce
I agreed to the update when the program prompted me. After the update, it does not start: when I click on the shortcut, a loading indicator appears next to the cursor, and that's it.
I downloaded the new Element version 1.11.94 for Windows from the official website, completely removed the previous version, cleared the cache, and installed it again, but the problem remained.
Outcome
What did you expect?
Waiting for the desktop version of element to open on windows 11.
What happened instead?
Nothing
Operating system
Windows 11 Pro 23H2
Application version
Element version 1.11.94
How did you install the app?
https://element.io/download
Homeserver
No response
Will you send logs?
No
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