🚨 401 Unauthorized error when exporting wallet via Turnkey API

[Obey177]

Summary

When attempting to export a wallet via API, the requests to https://api.turnkey.com/public/v1/submit/export_wallet or https://api.turnkey.com/public/v1/submit/export_wallet_account returns a 401 Unauthorized error.

Steps to Reproduce

1. Open the wallet in Nexus Testnet II.
   
2. Navigate to Account & Security settings.

3. Select Export & Backup → Private key or Recovery phrase.

4. Send a POST request to https://api.turnkey.com/public/v1/submit/export_wallet.
5. Observe the error response.

Expected Behavior

The API successfully returns the exported wallet data.

Actual Behavior

The request returns 401 Unauthorized with the following response:

{
  "code": 16,
  "message": "could not find public key in organization or its parent organization organizationId={organizationId} publicKey={publicKey} parentOrganizationId={parentOrganizationId}",
  "details": []
}

Environment

• Platform: Nexus Testnet II
• API Endpoint: https://api.turnkey.com/public/v1/submit/export_wallet
• Wallet Address: 0x8dccadc45543156e3Bf1B14bAF7abbF7f8664d1a

[zouwei]

I have the same problem. I can't back up my mnemonics and I can't transfer money. Please help.