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Can't reset password #17869

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nucshuco opened this issue Jul 25, 2015 · 7 comments
Closed

Can't reset password #17869

nucshuco opened this issue Jul 25, 2015 · 7 comments
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@nucshuco
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ownCloud 8.1.0 (stable)
FreeNAS-9.3-STABLE-201506292130

If I try to reset it, email is sent, the link work, you can put the new password in and click on reset password, but nothing happens. Page doesn't change and if you try to login with new password it doesn't work.

the only thing in the log is
Warning core Login failed: 'jerrt' (Remote IP: '70.197.72.48)
2514

@LukasReschke
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Thanks a lot for reporting issues back to us!

We need some more information to properly support you with your issue!

Can I ask you to follow our guidelines for submitting bugs as described here: https://github.com/owncloud/core/blob/master/CONTRIBUTING.md

@urvishpatel15
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if you can't change password of admin or forgotten admin password,then,
watch this video : http://sh.st/c79aw
read this post : http://sh.st/c79sM 💯 % working !

@nucshuco
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I was just testing the forgotten password. I'm not locked out.
the reset password link is broke.

@amit-nz
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amit-nz commented Jul 28, 2015

Confirmed -- I'm experiencing this issue with OwnCloud running with Apache/Ubuntu 14.04 LTS. OwnCloud version is 8.1.0 (stable).

I enter my username and click "reset password" link, receive a password reset e-mail, click on that link which takes me to a page to enter a new password but when I enter my new password and click "Reset", nothing happens.

The OwnCloud log is showing

"Warning core Login failed: 'amit' (Remote IP: '10.10.10.1)"

@DeepDiver1975 DeepDiver1975 added this to the 8.1.2-next-maintenance milestone Jul 28, 2015
@DeepDiver1975
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@rperezb the password reset scenario has to be added to the test plan - we got some reports on this already in the past - this should really work 🙊

@rperezb
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rperezb commented Jul 28, 2015

yes, @DeepDiver1975 having this in mind, perhaps, we should spend some time checking the user view as well as functionality related to passwords, such as this one.
@cmonteroluque, what do you think? we may plan this, once the new versions are released.

@SergioBertolinSG
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Tested using 8.1.1, working correctly in firefox and safari, password is reset.

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