[Bug]: Application Freezes on Startup

[KaanAkkayaa]

Preflight Checklist

• I use the latest version of YouTube Music (Application).
• I have searched the issue tracker for a bug report that matches the one I want to file, without success.
• I understand that th-ch/youtube-music has NO affiliation with Google or YouTube

YouTube Music (Application) Version

3.7.2

Checklists

• I use the portable version of the YouTube Music Application.
• I can reproduce this issue in the official version of (WEB) YTM.

What operating system are you using?

Windows

Operating System Version

23H2

What CPU architecture are you using?

x64

Last Known Working YouTube Music (Application) version

3.7.0

Reproduction steps

Issue Description: The application freezes after it is launched, making the interface unresponsive.
Steps to Reproduce:
Open the application.
Once the startup screen is fully loaded, the application freezes.
No response is received from mouse or keyboard inputs.

Expected Behavior

The application should start correctly and allow user interactions without any issues.

Actual Behavior

The application freezes, and no actions can be performed.

Enabled plugins

No plugins are active

Additional Information

Operating System: 23H2 Windows 11
Application Version: 3.7.2
Error Message: No error message is displayed during the freeze.

[ArjixWasTaken]

The application freezes, in what state is it left frozen?

Has the website loaded?
Is it a blank screen?

Please provide a screenshot.

[KaanAkkayaa]

When the application freezes, the interface becomes completely unresponsive. Buttons and menus are visible but cannot be clicked or interacted with.

The application freezes, in what state is it left frozen?

Has the website loaded? Is it a blank screen?

Please provide a screenshot.

[ArjixWasTaken]

Alright, so it's as if an invisible barrier is preventing you from interacting with the website you could say?

What happens if you control the app using the protocol?

[KaanAkkayaa]

Alright, so it's as if an invisible barrier is preventing you from interacting with the website you could say?

What happens if you control the app using the protocol?

Yes, it does feel like an invisible barrier is preventing interaction with the application. I can use the application normally for the first 5 seconds after launching it. The freezing issue starts after this brief period, and after that, even the music playback timer freezes.

I didn't know the protocol you mentioned, so I haven't tried controlling the app using it. I can attempt it and share the results if you could provide more details or guidance about the protocol.

[ArjixWasTaken]

The protocol I am referring to is a uri protocol, if everything is setup correctly then you can visit the url youtubemusic://playPause and it would toggle play/pause, think of it as a shortcut.

[KaanAkkayaa]

I think I found the issue. Regarding how I identified the issue: I noticed through Task Manager that the application utilises GPU 1, which is my discrete graphics card. I remember that is only a recent change on my computer. The problem still persists. You can see the problem in the video:

20250118-1808-34.8685484.mp4

Current NVIDIA driver version: 566.36

[LewisLosa]

I have an same issue. My graphics card is rx6600 and in bios my internal graphics card is disabled (automatically)

[BigArty]

Same problem for me. Started today. I've tried to use youtubemusic://playPause but nothing happened. I've tried to uninstall and reinstall, I've tried to use portable version, I've tried 3.7.4 and 3.7.2 versions. All behave the same. I've tried to switch from main GPU to the integrated one - also nothing changed.

[BigArty]

Also, the symptom is that the app constantly use almost full CPU core.

[BigArty]

I was able in the first 5 seconds to click the playlist. After a minute it opened and the app seemed to be unfrozen. I was able to click the song and it started playing, but the window froze again. Even the red scroll bar from the song is not updating. The song played for ~10 second and then stopped.

[BigArty]

[KaanAkkayaa]

I was able in the first 5 seconds to click the playlist. After a minute it opened and the app seemed to be unfrozen. I was able to click the song and it started playing, but the window froze again. Even the red scroll bar from the song is not updating. The song played for ~10 second and then stopped.

I had the same issue, but I managed to fix it by completely uninstalling the app and removing all leftover files before reinstalling. After doing that, it worked fine for me. There are also videos showing how to remove leftover files completely. Hope this helps!

[BigArty]

Yes, thank you! I went to roaming folder and deleted it. Now the app works!

[KaanAkkayaa]

Yes, thank you! I went to roaming folder and deleted it. Now the app works!

Glad to hear that! If I could help, that makes me happy. Enjoy using the app!