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5.2.1 hangs when opening dialogs #13653

Closed
1 of 2 tasks
DKiefer770 opened this issue Oct 25, 2022 · 5 comments
Closed
1 of 2 tasks

5.2.1 hangs when opening dialogs #13653

DKiefer770 opened this issue Oct 25, 2022 · 5 comments
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Status: Duplicate Duplicate of another issue. Type: Bug The code does not produce the intended behavior.

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@DKiefer770
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Application Version

5.2.1

Platform

Windows 11

Printer

Anycubic MegaX

Reproduction steps

Attempting to use any function that opens a dialog box causes application to freeze - Create New profile for example.

Actual results

Application freezes, must end task.

Expected results

Normal dialog should appear.

Checklist of files to include

  • Log file
  • Project file

Additional information & file uploads

cura.log

@DKiefer770 DKiefer770 added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Oct 25, 2022
@MariMakes
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Hey @DKiefer770,

Thanks for your report 👍

I'll have someone from the team look at your logs.

Do you perhaps have a screenshot of what you are seeing?
We might need your configuration folder to see if any of the profiles, or plugins are making your cura hang.

You can share your configuration folder by:
1. Go to Help at the top bar of Cura
2. Select Show Configuration Folder
3. Select all the folders in there and create a zip OR go up a folder in your folder structure and zip your folder with the correct Cura version
You'll need to open Github in your browser to attach any files to your ticket
You can click the view it on GitHub link at the bottom of your email to open GitHub in the browser.

@MariMakes MariMakes added the Status: Needs Info Needs more information before action can be taken. label Oct 27, 2022
@DKiefer770
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5.2.zip

@github-actions github-actions bot removed the Status: Needs Info Needs more information before action can be taken. label Oct 27, 2022
@DKiefer770 DKiefer770 mentioned this issue Oct 28, 2022
2 tasks
@MariMakes
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Hey @DKiefer770,

I brought it up the team and they'll be looking at your logs.

I was browsing our known issues.
Could your issue be related to this issue: #12264 ?

@MariMakes MariMakes added the Status: Needs Info Needs more information before action can be taken. label Nov 1, 2022
@DKiefer770
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DKiefer770 commented Nov 1, 2022 via email

@github-actions github-actions bot removed the Status: Needs Info Needs more information before action can be taken. label Nov 1, 2022
@MariMakes
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Thanks for getting back to us. 👍

We have a ticket on our backlog with the intent to improve this behavior.
I'll be closing this issue as a duplicate but you can follow the progress here: #12264

@MariMakes MariMakes added Status: Duplicate Duplicate of another issue. and removed Status: Triage This ticket requires input from someone of the Cura team labels Nov 1, 2022
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Labels
Status: Duplicate Duplicate of another issue. Type: Bug The code does not produce the intended behavior.
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